Terms of Service

By engaging the services of HCS W.L.L. or accessing our website and digital platforms, you agree to be bound by these Terms of Service.

If you are entering into these terms on behalf of a company or other legal entity, you represent that you have the authority to bind that entity.

These terms should be read alongside any specific engagement letter, statement of work, or service agreement entered into between HCS and your organisation.

You agree to use HCS services and platforms solely for lawful business purposes in accordance with these terms.

You must not:

Use our services to engage in or facilitate any unlawful activity, including fraud, money laundering, or breach of sanctions.

Attempt to gain unauthorised access to our systems, platforms, or confidential information.

Reproduce, distribute, or create derivative works from our proprietary methodologies, reports, or deliverables without express written consent.

Misrepresent your identity or your authority to engage our services.

All methodologies, frameworks, templates, software, and proprietary tools developed by HCS remain the exclusive intellectual property of HCS.

Deliverables produced specifically for your engagement (reports, analyses, models) are licensed to you for internal business use only, unless otherwise agreed in writing.

You may not present HCS work product as your own, share it with third parties without our consent, or use it for purposes other than those specified in your engagement.

The HCS name, logo, and brand materials are registered trademarks and may not be used without prior written authorisation.

HCS provides advisory and consulting services. Our recommendations are based on information available at the time and do not constitute guarantees of outcome.

To the maximum extent permitted by law, HCS shall not be liable for:

Indirect, consequential, or incidental losses arising from reliance on our advice or deliverables.

Losses arising from information provided to us that was incomplete, inaccurate, or withheld.

Outcomes in litigation, arbitration, or regulatory proceedings, which are inherently subject to factors outside our control.

Our total aggregate liability in connection with any engagement shall not exceed the fees paid by you for that engagement in the 12 months preceding the relevant claim.

Both parties agree to maintain the confidentiality of all non-public information received in connection with an engagement.

HCS maintains strict professional confidentiality standards. Client information will not be disclosed to third parties except as required by law, court order, or regulatory obligation — and in such cases we will notify you to the extent permitted.

These confidentiality obligations survive the termination of any engagement or these terms.

Either party may terminate an engagement by providing written notice in accordance with the terms of the relevant engagement letter.

HCS reserves the right to terminate services immediately if:

You breach these terms or any engagement agreement in a material respect.

We become aware of circumstances that create a conflict of interest or professional ethics concern.

You withhold payment of undisputed fees for more than 30 days.

Upon termination, all fees earned through the termination date become immediately payable. Obligations of confidentiality and intellectual property provisions survive termination.

These terms and any disputes arising from them shall be governed by the laws of the Kingdom of Bahrain.

Any disputes that cannot be resolved through good-faith negotiation shall be referred to the Bahrain Chamber for Dispute Resolution (BCDR-AAA) for arbitration in Manama, in accordance with its rules.

Nothing in this clause prevents either party from seeking urgent injunctive or interim relief from a court of competent jurisdiction.

HCS reserves the right to update these terms from time to time. Material changes will be communicated to active clients with at least 30 days notice.

Continued use of our services following any update constitutes acceptance of the revised terms.

The current version of these terms is always available at hcsbahrain.com/legal/terms.